Please follow these steps to enable the "Windows Audio" service: This service is used to control all sound input and output from your computer. This is caused by the "Windows Audio" service being disabled. When trying to change the Sound Playback and Sound Recording devices on the "Audio" tab of the Windows XP "Sounds and Audio Devices" control panel, the options are grayed out. Options are grayed out in the "Sounds and Audio Devices" control panel on Windows XP.
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